工 作 動 態
第 222 期
志(zhi)(zhi)愿進(jin)社區，服(fu)(fu)務(wu)(wu)在基層(ceng)。為(wei)弘揚“奉獻(xian)、友愛(ai)、互助(zhu)、進(jin)步”的(de)志(zhi)(zhi)愿服(fu)(fu)務(wu)(wu)精神(shen)，切實(shi)解決群眾(zhong)(zhong)的(de)用水(shui)之憂(you)，推動(dong)供(gong)水(shui)工(gong)作更加務(wu)(wu)實(shi)、高(gao)效、快捷，讓群眾(zhong)(zhong)滿意。6月(yue)21日上午(wu)，客服(fu)(fu)信息部(bu)組織志(zhi)(zhi)愿者(zhe)服(fu)(fu)務(wu)(wu)隊(dui)來(lai)到(dao)東方今典小區B區開(kai)展供(gong)水(shui)服(fu)(fu)務(wu)(wu)進(jin)社區活(huo)動(dong)，把貼心(xin)的(de)服(fu)(fu)務(wu)(wu)、實(shi)用的(de)供(gong)水(shui)知識送(song)到(dao)居民身邊。
活(huo)動(dong)現(xian)(xian)場，志愿者們(men)以解決群眾用(yong)(yong)(yong)水(shui)(shui)(shui)(shui)(shui)問題為重點(dian)，采取(qu)展板(ban)展示、發放宣(xuan)傳(chuan)單以及現(xian)(xian)場服務相結合的方(fang)式，向(xiang)用(yong)(yong)(yong)戶(hu)(hu)宣(xuan)傳(chuan)供(gong)水(shui)(shui)(shui)(shui)(shui)業務的相關政策和知識，對用(yong)(yong)(yong)戶(hu)(hu)提出(chu)的水(shui)(shui)(shui)(shui)(shui)費收取(qu)標(biao)準、水(shui)(shui)(shui)(shui)(shui)質水(shui)(shui)(shui)(shui)(shui)壓、抄(chao)表(biao)、水(shui)(shui)(shui)(shui)(shui)表(biao)更換及維(wei)修等供(gong)水(shui)(shui)(shui)(shui)(shui)問題進(jin)行(xing)了耐心細(xi)致的解答。同時，志愿者們(men)向(xiang)社區居民宣(xuan)傳(chuan)公(gong)(gong)司(si)營商(shang)環境相關政策、推廣(guang)公(gong)(gong)司(si)微(wei)信公(gong)(gong)眾號(hao)，引導居民使用(yong)(yong)(yong)微(wei)信公(gong)(gong)眾號(hao)來(lai)便捷繳(jiao)扣水(shui)(shui)(shui)(shui)(shui)費、查看各類用(yong)(yong)(yong)水(shui)(shui)(shui)(shui)(shui)信息，讓(rang)用(yong)(yong)(yong)戶(hu)(hu)足不出(chu)戶(hu)(hu)辦理業務。二供(gong)運(yun)維(wei)公(gong)(gong)司(si)及監(jian)察部對小區二供(gong)加壓泵房(fang)內(nei)的設(she)施設(she)備、進(jin)出(chu)水(shui)(shui)(shui)(shui)(shui)管道進(jin)行(xing)巡查維(wei)護。此外，現(xian)(xian)場工作人員(yuan)還主動(dong)提供(gong)入戶(hu)(hu)核查服務，對小區內(nei)的供(gong)水(shui)(shui)(shui)(shui)(shui)設(she)施進(jin)行(xing)了全面檢查，幫(bang)助(zhu)用(yong)(yong)(yong)戶(hu)(hu)對水(shui)(shui)(shui)(shui)(shui)表(biao)井(jing)及表(biao)前(qian)后設(she)施進(jin)行(xing)清理和維(wei)護，確(que)保安全供(gong)水(shui)(shui)(shui)(shui)(shui)。
通過(guo)常態化(hua)地開展(zhan)供水服(fu)(fu)務(wu)(wu)進社區志愿(yuan)活動(dong)，不斷強化(hua)服(fu)(fu)務(wu)(wu)理(li)念(nian)，創新服(fu)(fu)務(wu)(wu)機(ji)制，優(you)化(hua)服(fu)(fu)務(wu)(wu)質量(liang)，全面落實“三服(fu)(fu)務(wu)(wu)”工作(zuo)，持(chi)續提升人(ren)民群眾獲得感、幸福感、安全感，全力(li)打造(zao)“有(you)(you)溫度(du)的供水服(fu)(fu)務(wu)(wu)品牌”，承(cheng)諾有(you)(you)限，服(fu)(fu)務(wu)(wu)無限，堅持(chi)以最高效服(fu)(fu)務(wu)(wu)為用戶減負賦能，為實現“美(mei)好生活看信陽”貢獻(xian)力(li)量(liang)！
